11) Good morning! I just wanted to let you know how well the repairs worked at the PCH Grill. I knew where to look, and still couldn`t find any evidence of the previous defects.Steve certainly has the knack to keep your company name true.I have passed the word to the restaurant management as to how we can keep it looking perfect,but I will check on it periodically myself. Hopefully I won`t be calling you again unless it`s just to say Hi.  Thanks again, and keep up the good work.   Very sincerely, DH, Disney Resort Anaheim.

12) Your technician did a 5 star job yesterday !!

- Mrs. B

13) Just wanted to write and tell you our counter tops and sink are done.  They are beautiful and the new sink is awesome.  Your tech did an excellent job. I've attached a picture of the new sink. Pretty! Your technician is a wonderful person to work with and I couldn't be more pleased with him and his work. Just wanted you and whomever else needs to know, that they have an excellent technician. I appreciate all the help you have been to me over these past months.
Thank you,

- KH, IL

14) Your technician did a great job in repairing my cracks.

15) During the last 10 years of my working career I was in charge of Quality Improvement for West Coast operations of XXXX company, largest of its kind in the world. In this position I was primarily a teacher and leader of the company's effort to improve quality and customer service. The two
individuals from your company exemplify all that I tried to teach others regarding quality workmanship a positive interaction with customers.

- JN

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