If you are still within the warranty time period, yes. Corian offers a 10-year limited warranty, and a few manufacturers offer a 15-year limited warranty. Contact the manufacturer of your solid surface material for complete details.
“Color Match” is an extra piece of solid surface material, that can be used for the repair. This piece is left behind from the original installation. It usually is a cutting board, or sometimes it is a scrap piece left in the garage, or in the sink cabinet. If you don’t have color match material, sometimes we can remove and replace a side splash to obtain color match for a perfect repair to your countertop.
Nope! Often, our customers leave to go to work, run errands, etc… We prefer to meet you when we arrive, so we can tell you how we perform the repair, and what to expect; but it’s not necessary. However, if someone is present, they must be at least 18 years old.
Almost always, the repair will be invisible to the naked eye. That’s one of the key benefits to solid surface: it is extremely renewable. We promise a significant improvement in the appearance of your countertop. Also, color match from the installation can make a real difference in the results.
The most common cause of cracking is excessive heat, so we recommend you use a trivet under all electric appliances and hot pots. Please see your manufacturers’ guidelines on daily use of your countertops.